We do not offer money-back refunds or order cancellations.
Once a transaction is complete, we cannot change the form of payment.
If your item arrives damaged, we offer a 14-day damage replacement warranty.
In the case of the wrong size or item, we offer free exchanges for U.S. customers.
U.S. Shipping Policy
Orders over $75 within the U.S. automatically qualify for free shipping.
Shipping fees are calculated based on your location and the chosen shipping carrier.
Please note that we cannot modify the shipping address once an order is in transit.
Sub-Headline: U.S. Shipping Timeline
All orders will be processed within 2-3 business days after purchase.
The 2-3 business day processing time does not include the shipping timeline.
Shipping times may vary due to COVID-19 or holiday-related postal service delays. These delays are beyond our control, but we will do our best to stay informed of any unexpected changes.
Estimated U.S. shipping timeline: 3-9 business days.
International Shipping Policy
International shipping fees are calculated based on your location and the selected shipping carrier.
Customs fees are determined by your location and local government regulations. We cannot guarantee whether or not you will be charged a customs fee.
Sub-Headline: International Shipping Timeline
All international orders will be processed within 2-3 business days after purchase.
The 2-3 business day processing time does not include the shipping timeline.
Shipping times may vary due to COVID-19-related postal service delays. These delays are beyond our control, but we will make every effort to stay informed of any unexpected changes.
Estimated international shipping timeline: 8-20 business days.
Thank you for choosing NobleJade. We value your trust and are committed to providing you with an exceptional shopping experience. If you have any questions or require further assistance, please do not hesitate to contact us at (Enter Email Here).
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